Tuesday, July 29, 2008

The Top 10 Contact Management Systems for Entrepreneurs

By Vicky Ayala

Don't start off on the wrong foot with your new business. Getting organized can make a tremendous impact on your bottom line. Business productivity is closely related to sales. The more productive we are, the more successful we become. Yet if we are not following up on leads, returning emails on time or identifying the right opportunities, how can we expect to see long-term profits?

I've taken the time to list what I consider to be the top contact management resources to help you stay organized and keep your business model efficient so you can focus your energies on building relationships and increasing your revenue.

1. VTIGER (www.vtiger.com) - A great open source software that can be installed on your server.

2. SUGAR CRM (www.sugarcrm.com) - Another great open source software that's free, unless you want the pro version, which I don't think is necessary for small businesses and freelancers. The free version works just fine. I love that this program allows you to delete duplicates, which is important if you're new to contact management and have a huge list to sort through. It's also extremely easy to use.

3. ZOHO (www.zoho.com) - Hosted on zoho.com, this web-based application gives you the same features as many other CMs on the market. You can also share your account with others. You get the first 3 users for free.

4. PLAXO (www.plaxo.com) - If you could combine LinkedIn with Facebook, you'd get Plaxo. Sync your other email accounts within it and you're good to go.

5. HIGHRISE HQ (www.highrisehq.com) - My latest addiction, this contact management system lets you tag your contacts, create to-do items and archive email communications. Not bad for $29 a month.

Honorable Mentions:

www.batchbook.com, www.freecrm.com, www.salesforce.com, www.bigcontacts.com & www.bosscrm.com.

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