We present a review of the Panasonic EP 30003 TU. Our goal is to present a potential massage chair purchaser with an unbiased, thorough and comprehensive review of the Panasonic Real Pro Ultra. We have developed a 5 category system to evaluate a massage chair. We give equal weight to each category and give 0 to 20 points rating and then add them up to present an overall score. Our categories include Warranty & Customer Service, Comfort/Ergonomics, Ease of Use, Features and Massage Therapy. We hope this disciplined method of evaluating a massage chair will help to guide anyone looking at massage chairs. The Panasonic Real Pro Ultra EP 30003 TU shiatsu massage chair price is in the mid range of $2,000 to $3,000.
Warranty & Customer Service: It is important that the manufacturer stand behind its product and provides good customer service. Panasonic has 1 year labor and 3 year parts. Panasonic uses a counter to monitor the machine hours. The warranty will expire after 1,000 hours of use. Panasonic has average warranty coverage. Customer service is through your retailer or national service centers. Service time and quality is variable and dependent on where service is obtained. Our Rating in this category is 16.
Comfort & Ergonomics: The Real Pro Ultra is well designed with many intuitive placement of controls and general fit of the massage chair. It is comfortable to sit in with the plush back pad. The seat is comfortable and springy. You can sit back and feel comfortable. When you are laid back, you cannot reach the controls. You either have to get up or put the controller by your side to make adjustments. If you are tall, then this chair may be a bit too small. There are no adjustments to accommodate taller users. Our rating in this category is 17.
Ease of Use: Intuitive and easy to use are some of the hardest elements to get right with today's electronics. Massage chairs have so many features, that some controllers become an unsightly mess. You have to spend hours over the manual to figure some of them out. This severely detracts from the massage therapy environment. Panasonic has a simple control. They incorporate along the top of the control the automatic massages for one button selection. You can tailor massages fairly easy and the learning of the control is rather fast. We give an 18.
Key Features: The key features for the EP 30003 is the Junetsu massage and the reflexology foot massage. Panasonic has developed an ultra fine kneading technique. Junetsu uses one-second circular thumb-like movements. This helps to loosen knotted or tight muscles. The circular motion penetrates down through the muscle tissue. The foot reflexology massage reflexology nodules built into the foot wells of the foot rest. An air compression system is used to gently squeeze the feet. The reflexology nodules then push up into the pressure points in the feet. The reflexology massage helps to relieve tension throughout the entire body helping you to relax. Our rating of the Panasonic EP30003 TU in this category is an 18.
Massage Therapy: The Panasonic Real Pro Ultra is equipped with customizable self-programs, 5-minute quick refresher massage and 4 other massage programs. The 4 other programs include shiatsu, deep, Swedish and stretch. The lower body air massage includes 14 airbags for calf and foot coverage. The Junetsu or ultra fine kneading is a new feature by Panasonic which is also in this massage recliner. The back rollers give you 132 square inches of coverage. Manual controls include tapping, kneading, rolling and combination. For the price range, the massage therapy is pretty thorough. The ultra fine kneading is a great addition for this price point. Our rating in this category is 19.
What is the overall rating for the Panasonic Real Pro Ultra EP30003 TU? Adding up our scores, we rate the Panasonic EP30003 TU as an 88/100. The best feature is the Junetsu ultra fine kneading massage. Panasonic developed this for its higher end chairs and was able to integrate into the EP 30003 at a much lower price point. The remote control also has the voice guidance system which is nice for new users. The warranty for the Real Pro Ultra is about average. You may want to investigate extended warranties for additional protection. Some taller users may find the chair too small, but try it to be sure. The massage chair is solid and reliable with some good technology for the price point. If you are looking at massage chair recliners in this range, you should check this one out.
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